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See examples of our 24hr. Cancellation Fee work and results.


















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Read testimonials from our satisfied customers
Shout to my girl Felice❤️ she brought my daughters vision to life for her prom. The hairst...more
Ms. Felice has truly anointed hands! As a 90s kid, walking into her salon gives me that no...more
This gorgeous lady absolutely transformed my hair. Been flipping it all day 💇♀️💆♀️
It’s always a pleasant experience when I’m serviced at the salon. Felice genuinely cares a...more
I became Mrs. Felice’s client late last year and she saved my hair from near destruction l...more
I've been a client of Felice’s for almost 10 years, and I can't express enough how gratefu...more
Get answers to common questions about 24hr. Cancellation Fee.
The fee compensates stylists for reserved appointment time lost to late cancellations or no-shows. It helps maintain scheduling integrity and allows us to offer reliable service; charges vary based on appointment type and are disclosed at booking.
Fees depend on service length and complexity; shorter appointments carry a lower fee while extended color, extensions, or bridal services may incur higher charges. Exact amounts are provided when booking and in your confirmation message.
If you cancel or reschedule less than 24 hours before your appointment, or do not show, the fee is typically charged. Exceptions may apply for emergencies or sudden illness with documentation; contact us to discuss special circumstances.
We evaluate emergency waivers case-by-case. Provide documentation or a brief explanation as soon as possible. If approved, we’ll refund or waive the fee; communication and honesty help us consider exceptions compassionately.
Contact us within seven days of the charge via phone or email with your booking details. We’ll review the situation, consider any mitigating factors, and respond with a resolution. Clear communication speeds up dispute resolution.
Repeated late cancellations can impact your booking privileges or membership perks. We prefer to work with clients to prevent issues; maintaining good communication preserves privileges. Single incidents are typically handled without long-term penalties when addressed promptly.