Frequently Asked Questions

Get answers to common questions about Color/End Trim/Thermal Press.

Most appointments range from 2 to 3.5 hours depending on hair length, color complexity, and whether lightening is needed. Your stylist will provide a more precise time during consultation so you can plan accordingly.

We use professional products, bond-building treatments, and tailored heat settings to minimize damage. Consultation includes assessing hair health and recommending alternatives if your hair needs strengthening before chemical or thermal services.

Typically every 6-12 weeks depending on color fade and growth. Trims may be scheduled more frequently for maintenance. Your stylist will suggest a personalized timeline based on hair type, color technique, and desired upkeep.

Yes. Our stylists create custom formulas to match skin tone and lifestyle, including lowlights, highlights, and single-process color. We discuss goals, maintenance, and product recommendations to ensure your new color remains vibrant and healthy.

Use color-safe shampoo, sulfate-free products, and heat protectant. Avoid washing for 48 hours if instructed, limit hot tools, and use deep-conditioning masks weekly. We provide a tailored home-care plan and product recommendations at your appointment.

Yes — we offer seasonal promotions and package options for recurring appointments. Ask about multi-service bundles, loyalty programs, and prepaid packages during booking to save on regular color, trims, and thermal services.