Frequently Asked Questions

Get answers to common questions about Sew-In Deposit / No Refunds.

The deposit guarantees your appointment time, stylist availability, and preparation of hair and supplies. It confirms your commitment so we can allocate time and resources. Please note deposits are non-refundable but typically applied toward the total cost of your sew-in service.

Date transfers may be permitted with at least 48 hours' notice and salon approval. While the deposit remains non-refundable, we can often reschedule and apply it to a new appointment if the change is reasonable and notified promptly.

Yes — your deposit is credited toward the total cost of your sew-in service at checkout. The non-refundable policy only refers to the deposit itself, which secures the appointment rather than acting as a refund option.

Because deposits are non-refundable, canceling forfeits the deposit. We recommend contacting us immediately to discuss options; in some cases we may offer a one-time courtesy reschedule depending on circumstances and availability, but this is at salon discretion.

Deposit amounts vary based on sew-in length, complexity, and hair cost. Typical deposits range from a percentage of the service (e.g., 20-50%) to flat fees. Please contact the salon or check online pricing for the exact deposit required for your appointment.

Our policy is strictly no refunds for deposits. In rare, documented emergencies we may review exceptions, but these are handled case-by-case and do not guarantee refunds. Contact management promptly with documentation; any resolution is at the salon's sole discretion.