Frequently Asked Questions

Get answers to common questions about Relaxer/Deep Conditioner/End Trim.

Typically the service takes between 1.5 and 3 hours, depending on hair length, thickness, and processing. We begin with a consultation to select relaxer strength and conditioning plan; precise timing is confirmed during your appointment for safe, customized results.

We evaluate color history during consultation. In many cases the service can be safely performed on color-treated hair when formulas and timing are adjusted. We use gentler relaxers and recommend restorative treatments to protect color and maintain hair integrity.

Most clients schedule this service every 8 to 12 weeks to manage new growth and maintain smoothness. Frequency depends on your natural texture, styling routine, and how quickly new growth appears; your stylist will recommend a personalized schedule.

When performed by trained professionals and following a consultation, the relaxer is applied safely to avoid excessive thinning or irritation. We assess scalp health, select appropriate formulations, and monitor processing to minimize risk and protect hair integrity.

Use sulfate-free, hydrating shampoos and a rich conditioner; avoid heavy heat styling for at least a week. Apply recommended leave-in treatments and schedule follow-up trims. Regular deep conditioning at home maintains moisture and prolongs results.

Yes, you can combine color, gloss, or trim services when appropriate. We always perform a consultation to sequence services safely; sometimes spacing or patch testing is required to preserve hair health and color integrity.