Frequently Asked Questions

Get answers to common questions about Shampoo/Condition/Set/Curl.

Typical appointment lasts 45–75 minutes, depending on hair length, thickness and chosen styling. Consultations on arrival help us tailor timing. Allow extra time for special event styling or intricate curling techniques to ensure flawless results.

Yes — we offer both heat and heatless setting techniques. Tell your stylist your preference and any heat concerns; we’ll select products and methods that protect hair integrity while delivering the desired curl or set, keeping longevity in mind.

Absolutely. Our formulas and techniques are colour-safe and gentle on chemically treated hair. We assess condition first and choose suitable shampoos, conditioners and styling products to preserve colour, prevent damage and enhance curl or set longevity.

Arrive with dry or lightly detangled hair; avoid heavy oils and strong hold products. If you have extensions or recent colour, please inform us. A brief consultation on arrival ensures we pick the best treatments and styling plan.

Yes — we customise styling for weddings, photoshoots and special events. Share your inspiration photos and schedule; we’ll plan longer appointments, stronger hold techniques and product choices to ensure durability and camera-ready finish.

Curl longevity depends on hair type, products used and styling method. With professional products and proper setting, curls often last through the next day and can extend longer with touch-ups or anti-frizz products.