Frequently Asked Questions

Get answers to common questions about Shampoo/Deep Conditioner/Thermal Press/End Trim.

Typically the full service takes 60 to 90 minutes, depending on hair length, thickness, and condition. Deep conditioning and thermal pressing can add time for thorough treatment. Your stylist will confirm the estimated appointment length when you book.

Yes. We select professional-grade conditioners tailored to your hair's needs, including formulations for color-treated, relaxed, or highlighted hair. Your stylist will choose products that restore moisture without compromising chemical treatments or color longevity.

Thermal pressing temporarily straightens curls using heat. When done correctly with heat protectants and controlled temperature, it minimizes long-term harm. Repeated high-heat treatments over time can weaken hair, so discuss frequency and protective products with your stylist.

Absolutely. We use lightweight heat protectants and lower temperatures for fine hair, ensuring smoothing results without excess stress. Your stylist will adjust pressure, heat, and product choice to protect integrity while delivering a polished finish.

Wait at least 48 to 72 hours after a color service to allow pigment to set and cuticle to settle. If you had a chemical treatment, consult your colorist or stylist for the recommended timeframe.

Yes. After your appointment, your stylist will suggest shampoos, conditioners, and styling products tailored to your hair goals and concerns. We provide tips for maintenance, heat protection, and preserving your thermal press between salon visits.