Frequently Asked Questions

Get answers to common questions about Touch-Up and Haircut.

Generally we recommend booking root touch-ups every 4 to 8 weeks depending on hair growth, color contrast and personal preference. Your stylist will assess regrowth and suggest a tailored schedule to keep your color consistent.

A touch-up focuses on root regrowth rather than altering your overall shade. If you want a color change, mention it during consultation—your stylist can expand the service or adjust the formulation to achieve a new look.

Yes. We carefully match your existing dye by reviewing previous formulas, photos and current hair condition. While we strive for an exact match, minor variations can occur; bringing references or salon history helps achieve the best result.

Appointments usually take between 45 and 90 minutes. A basic root touch-up alone is quicker, while adding a haircut or blending increases time. Your stylist will confirm expected duration when booking based on your needs.

Patch tests are recommended for new clients or when changing brands or color types. If required, we perform a patch test at least 48 hours prior to coloring to ensure safety and reduce the risk of allergic reactions.

Use color-safe, sulfate-free shampoos and conditioners, limit heat styling, and apply regular conditioning treatments. Follow stylist recommendations, avoid harsh cleansers, and schedule maintenance appointments to preserve color and hair health.