Frequently Asked Questions

Get answers to common questions about Touch-Up, Haircut, and Thermal Press.

Typical appointments range from 60 to 90 minutes, depending on hair length, color complexity, and whether you include a haircut or thermal press. Your stylist will provide a clear time estimate when booking to fit your schedule.

A skilled colorist will apply root color precisely to preserve existing highlights or balayage. We blend and tone to avoid harsh lines, ensuring continuity while minimizing overlap and preserving the original dimensional effect.

Root touch-ups are typically recommended every four to six weeks; haircuts every six to twelve weeks. Thermal presses can be booked as needed between services to maintain smoothness and extend your salon finish.

We assess each client's chemical history and hair health before applying heat. With adjusted temperatures, protective treatments, and expert technique, many chemically treated hair types can safely receive a thermal press.

Yes — your stylist will consult before changing shade. Requesting a different color may require additional time, a full color service, or strand testing to ensure the result suits your hair and goals.

Ideally arrive with hair unwashed for 24–48 hours to protect your scalp oils during coloring; avoid heavy styling products. If you prefer clean hair for a thermal press, mention this when booking for tailored instructions.